Customer Service Specialist
Position: Customer Service Specialist Reporting to: Customer Service LeadJob Summary: To provide all necessary and required passenger/customer services as contracted by the customer to include but not be limited to
Our teams are second to none! We are safe, professional and highly dedicated to meeting or exceeding your customers’ needs and expectations.
We operate at
major Canadian
airports, YYZ/YVR/YYC
Our cargo team
provides service to
customers
In just a few years, GTA dnata has surpassed all expectations and developed a well-deserved reputation for quality, reliability, and customer satisfaction. With the contribution of our most valuable resource, our employees, GTA dnata has become a force in the GH and CG market and the provider of choice for numerous airlines at YYZ.
Our steady growth and the continuous demand for our services are a testament to this reputation and to our business model, one that has withstood the challenges of a Global Pandemic. The commitment to our staff, coupled with the respect for our customers and our readiness to invest, have become trademarks and testaments of our success.
We have attracted some of the world’s leading brands and partners and have consistently exceeded their expectations. 2022 saw the addition of two new bases with the launch of cargo operations at YVR and YYC.
GTA dnata provides a full suite of Ground Handling support, from warehouse to above and below-the-wing services. Our teams of dedicated professionals will meet or exceed your service expectations in all areas of ground services. Our Passenger Services team is second to none with unmatched levels of experience in all aspects of flight handling like check-in, ticketing, mishandled baggage services and weight and balance. Our Ramp teams can provide services to both freighter and passenger aircraft and are proficient in myriad aircraft types, from regional jets to wide-body aircraft. Our bonded warehouse is state-of-the-art and there is no better Cargo team in the market. 24/7 and 365, our Cargo team will build and break down cargo, mail and special shipments and keep the supply chain moving at 21st century speed. Our security staff will screen goods as required, using both X-ray and ETD technology.
At GTA dnata our primary focus is to provide exceptional, safe, and sustainable service for all our customers. We continuously strive to exceed our customer’s expectations by offering a wide-range of ground handling and cargo warehousing services.
Hire the best people you can find, train and support them in an environment they can be proud to be a part of. This is the secret to building a successful organization.
Join us – you won’t regret it!
Position: Customer Service Specialist Reporting to: Customer Service LeadJob Summary: To provide all necessary and required passenger/customer services as contracted by the customer to include but not be limited to
Position: Cargo Specialist Reporting to: Warehouse LeadJob Summary: Organize warehouse and storage facilities; arrange warehouse handling equipment and load/unload air cargo. Maintain the required safety and quality standards as well
We’d love to hear from you.